![]() ![]() Step 1Ĭlick the Manage settings button at the right of the "Customer negotiation plug-in" to open the Facebook Chat Plugin page. ⚠️ Note: Please follow the steps below if you need to customize the content/style of the plug-in. If customers use a browser that has been logged in to Facebook, the system will automatically detect and use their Facebook account to leave messages. Once switched on, the Messenger logo will appear on the bottom right of your storefront.Ĭustomers can choose to leave messages in guest mode or with their Facebook account. Then, switch on the button at the right of the "Customer negotiation plug-in." ![]() In the SHOPLINE Admin, go to > and select the Online Store Application tab. To use the Customer negotiation plug-in, please make sure that you have installed the "Facebook Business Extension" and that the connected Business Management Platform Account and assets are displayed correctly in the "Basic Settings" and "Ads Marketing" tabs. Install Customer negotiation plug-in Step 1
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